As a business-to-business manufacturer of DCC electronics for model railroads, NCE products are available through our dealer network. You can locate in-stock items online using a search engine and the NCE part number, or by clicking the blue "Buy From a Dealer" link on the individual product listings inside the categories below.
To track your inbound shipments to NCE, please consult your shipper's tracking information before calling NCE. We do not have an internal package notification or tracking system in place. Command station and cab repairs received on 10-20 are currently being shipped. Please note that NCE has no control over when shippers arrive at our location to deliver and pick up packages.
Customers in Australia must purchase NCE products from our registered AU agent MRRC https://mrrc.com.au/
For product questions, pricing information, and troubleshooting help, please try the Information Station for your answer first before calling.
To register a system, click here.
NCE is a small, self-contained U.S. company with a total of 10 employees. We do not have an electronic system for tracking repairs. We have one repair technician and one support person. We ask for your patience when sending and receiving packages from NCE. You will receive an email with a tracking number when it is completed, or a phone call or email will be sent if payment is required. Thank you for your understanding and continued support of NCE.
NCE Corporation
82 East Main Street - Suite 2
Webster NY 14580
Hours: 9 am to 4 pm M-F, Excluding Holidays
585-265-0230 Technical Support
585-265-0231 Dealer only Line
585-265-0234 Dealer Fax line