Due to part shortages, the wait time for Mobile and Accessory decoder services is 90+ days.
NCE does not have a package notification or tracking system. Please check your tracking information with the carrier to confirm that your package arrived at NCE. We are shipping back the completed command station and cab repairs received on 4-4.
Customers in Australia must purchase NCE products from our registered AU agent MRRC https://mrrc.com.au/
Wireless Upgrades
To ADD Wireless to ANY is $106 plus return shipping charges (see below). Please put your complete contact information in the box: Full name, contact number, email address. The service department will contact you with a total. No RMA number needed. Include a description of what you want done. For US customers return shipping charge is $10 for a single cab. International return shipping charges to Canada are $21 USD for first pound, + $10 per pound after. All Other Countries $25 for first pound + $15 per pound after.
send to: NCE Corporation
Attn: Upgrades
82 East Main Street - Suite 1
Webster, NY. 14580
Please use your carriers online tracking system to verify your package arrived.