Welcome to the NCE Extra Board: News, Notes, and current goings on.
Important news regarding wireless upgrades: Due to parts changes on 6/1/22 all NEW wireless cabs or wireless upgrades being shipped will now be wireless version 1.7. The good news: your EXISTING version 1.5 wireless cabs will NOT need an update! They will work exactly the same. The FYI: If you have the new version 1.7 wireless cab, your RB02 radio receiver MUST be updated to version 2.5 to work correctly. That update is $30 + return shipping with a turnaround time of about 4 weeks. We sincerely apologize for the required RB02 v2.5 update, but time marches forward in the electronics industry. It is always a challenge to stay up to date. For more details and to check your version go here: Read First - Wireless Version Troubleshooting Summary – Welcome to the NCE Information Station (zendesk.com)
We are currently shipping back completed repairs that were received by us on 6/13/2022.
Wireless Upgrades
NCE does not sell wireless self installation parts or kits to the general public. All installations are done by Factory Authorized Technicians for warranty purposes. Wireless upgrade of any cab is $106 plus return shipping charges (see below) Please put your complete contact info in the box: Full name, contact number, email address. The service department will contact you with a total. No RMA number needed. Include a description of what you want done. For US customers return shipping charges is $10 for a single cab. International return shipping charges Canada $21 USD for first pound, + $10 per pound after. All Other Countries $25 for first pound + $15 per pound after.
send to: NCE Corporation
Attn: Upgrades
82 East Main Street
Webster, NY. 14580
Please use your carriers online tracking system to verify your package arrived.