Welcome to the NCE Extra Board: News, Notes, and current goings on.
Important news regarding wireless upgrades: Due to parts changes on 6/1/22 all NEW wireless cabs or wireless upgrades being shipped will now be wireless version 1.7. The good news: your EXISTING version 1.5 wireless cabs will NOT need an update! They will work exactly the same. The FYI: If you have the new version 1.7 wireless cab, your RB02 radio receiver MUST be updated to version 2.5 to work correctly. That update is $30 + return shipping with a turnaround time of about 4 weeks. We sincerely apologize for the required RB02 v2.5 update, but time marches forward in the electronics industry. It is always a challenge to stay up to date. For more details and to check your version go here: Read First - Wireless Version Troubleshooting Summary – Welcome to the NCE Information Station (zendesk.com)
We are currently shipping back completed repairs that were received by us on 6/13/2022.
System Warranty Registration
Only DCC Systems need warranty registration. Use this form for the Power Cab, DCC Twin, SB5, PH-Pro, CS02 and PH10.
All other products do not require a registration with NCE.