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NCE does not have a package notification or tracking system. Please check your tracking information with the carrier to confirm that your package arrived at NCE. We are shipping back the completed command station and cab repairs received on 10-22.
Customers in Australia must purchase NCE products from our registered AU agent MRRC https://mrrc.com.au/
The NCE YouTube community is full of useful information on our products with over 5,000 user submitted videos. Below are a few samples.
https://www.youtube.com/results?search_query=NCE+dcc
Setting up the Power Cab at Trainmasters.TV
Consisting with a Power Cab
Using T-Taps in Wiring Kits
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